Frequently Asked Questions

All payments are processed through PayPal. Your card data never touches our servers — it is bank-level secure. We understand plans change. Our standard policy for canceled tours is: * 60+ days before departure: Full refund minus a non-refundable administrative deposit. * 16–59 days before departure: 50% refund. * Less than 15 days: No refund (due to pre-paid lodging and flight bookings) However; we will reschedule a future trip. * Administrative Fee: All cancellations made after a deposit has been paid will incur a $300 fee per person. Cancellation Policy: Accommodations, Transportation & Fees  * Hotel Accommodations: * Refunds for lodging are administered at the discretion of the specific hotel’s refund policy. * If the hotel issues a refund to us, we will pass that refund on to you. * Africa Ghana Tours (AGT) mimics and adheres to the hotel’s refund policy at all times. * Transportation & Entrance Fees: * Refunds for pre-paid entrance fees, excursion venues, and transportation deposits are subject to the specific policies of the individual service providers. * If the site or venue provides a refund for costs paid in full, we will pass that refund directly back to you. * If the venue or transportation provider does not offer a refund or classifies the payment as a "loss," we are unable to recoup or refund those specific costs.  We highly recommend purchasing Travel Insurance to cover unexpected cancellations.

Absolutely. All of our packages can be tailored to your interests, pace, dietary requirements, and budget. Contact us via WhatsApp or the contact form and we will design a bespoke Ghana experience for you — typically within 24 hours.

Yes! Ghana is consistently ranked the most politically stable and safest country in West Africa. It has held peaceful democratic elections since 1992, is English-speaking, and is known throughout the continent for its exceptionally warm and welcoming people. Millions of tourists visit annually without incident.

Most nationalities require a visa, obtainable in advance through the Ghana Embassy or the e-visa portal at eservices.mfaghana.gov.gh. The process takes 3–5 business days. We are happy to guide you through it — just reach out to our team.